1. Introduction
Welcome to Bacelab.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website.
2. Information We Collect
• Personal Identification Information: When you book appointments or contact us, we may collect your name, email address, phone number, and mailing address. • Health Information: To provide accurate diagnostics, we may collect health-related information pertinent to the services you request. • Technical Data: We collect information such as your IP address, browser type, operating system, and access times to improve our website’s functionality.
3. How We Use Your Information
• To Provide Services: We use your information to schedule appointments, deliver diagnostic results, and offer customer support. • To Improve Our Website: Technical data helps us analyze site usage and enhance user experience. • To Communicate: We may send you emails regarding your appointments, test results, or updates about our services.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with: • Service Providers: Trusted third parties who assist us in operating our website and providing services, bound by confidentiality agreements. • Legal Obligations: When required by law or to protect our rights and safety.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to: • Access: Request a copy of the personal data we hold about you. • Rectify: Correct any inaccurate or incomplete information. • Erase: Request deletion of your data, subject to legal obligations.
7. Cookies
Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our site may contain links to external websites. We are not responsible for their content or privacy practices.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: • Phone: 0244869869, 0302451831 • Email: support@bacelab.com • Address: Dome Crossing, Accra By using Bacelab.com, you consent to the terms outlined in this Privacy Policy